Get to know us

Services and history

We started trading as Lockkeys Locksmith Services in 2009 after both Derek and Pam who run the family business had previous careers in security related fields and nursing spanning decades.

Our aim as always been to provide a excellent locksmith service in Garswood and surrounding areas with excellent customer service and transparent prices.

We have built up our customer base as a result of this which now includes estate and letting agents, private landlords, private residential customers and a large charity based in the North - West.

As general locksmiths we open locked doors, replace locks, upgrade locks, solve upvc door lock problems (called multipoint locks) replace garage door and post box locks. There are some locks that we do not work on including safes, vaults and vehicles however if we dont work on them we probably know someone who does.

People and culture

Our people are what make us unique. We are a family owned and run business with Derek being the locksmith and Pam being the administrator and first point of contact usually for customers.

We know what it is like to wait in for trades people and so will always try and make appointments to suit the customer, keep to these appointments and update you if anything should change.

Pam Mercer

Administrator and usually the first point of contact for customers. Pam knows about locks and is normally able to provide a quote over the phone after discussing what the lock problem is.

Derek Mercer

Business owner and locksmith, with over 44 years employment within security related fields and locksmithing since 2009 he is both experienced and knowledgeable to provide advice on most security matters relating to residential property and business property.